Get an Emotional Support Animal Letter (ESA Letter) UK
✓ Apply 24/7 with no appointment necessary and recieve your emotional support letter (ESA Letter) by email by 9AM next day. From £45
UK & EU residents can easily obtain a legitimate ESA letter online with MedicalCert which helps individuals who need the emotional support of an animal for mental well-being.
This letter can then be used to access housing accommodations or travel options that support emotional health needs.
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Get your medical certificate delivered straight to your inbox from £37
I am incredibly grateful for the outstanding service and support provided. The prompt assistance in preparing a detailed medical letter for my mother, was truly invaluable. The professionalism, kindness, and compassion demonstrated throughout the process were exceptional.
Ms. Saganti – England
Date of experience: March 20, 2025
✔ Verified
Emotional Support Animal (ESA) Certificate
An Emotional Support Animal Letter is a document that verifies the need for an emotional support animal as part of a person’s treatment for a disability or mental health impairment.
Our medical practitioners can issue a hassle-free ESA certificate on the same day or overnight, straight to your inbox.
This certificate will confirm the details of your animal as well as your disability and how it affects you.
Apply online now.
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What will you receive?
You will obtain a verifiable digital PDF Emotional Animal Support certificate and optional digital card bearing the signature of a registered medical doctor, sent directly to your mobile device. This document will include the following information:
✓ Confirmation of your emotional support animal and type.
✓ Your name and DOB
✓ Details of your mental health concern or disability and how it affects you.
✓ Signed and authorised by one of our GMC-registered UK doctors.
✓ Your certificates unique reference number and QR code for verification.
✓ Optional digital photo-card to carry on your phone (+£10).
How it Works
01
Complete a short online form
Simply fill out a consultation form with details about your animal and your condition. Upload a 30-second video explaining how your animal supports you, along with any relevant medical documentation of your condition.
02
Doctor Reviews Application
An FCDO and GMC-registered GP will carefully review and validate your submitted information. Once approved, they will issue and sign an official ESA certificate and ESA card for you.
03
Receive your certificate
Get your ESA certificate delivered directly to your inbox as soon as the same day or by the next working day. If, for any reason, we’re unable to provide you with a certificate, you’ll receive a full refund automatically.
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PRICING
Who Qualifies For An Emotional Support Animal?
Any adult or child with a disability may qualify for an emotional support animal. Disability, in this instance, refers to anything that makes your life harder on a day-to-day basis. This could include:
- Anxiety
- Depression
- Post Traumatic Stress Disorder (PTSD)
- Autism Spectrum Disorders (ASD)
- Personality Disorders
- Schizophrenia
- Phobias
And any number of other emotional challenges you might encounter on a daily basis. Animals have a proven beneficial impact on mental health and wellbeing. As a result, there are all sorts of situations where one can benefit from having an emotional support animal.
24/7 Applications
Doctors online overnight
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Questions
How do I get an urgent emotional support animal (ESA) letter or certificate?
It’s quick and easy! Simply complete the brief online questionnaire and complete the payment. After purchasing your medical letter online, a doctor will review the medical evidence the same day and we will provide you with your unique medical certificate for you to present to your work place or institution. There is no need to have a telemedicine or online consultation to receive a medical letter. Our Doctors may call or email you directly if they have any additional questions.
Can I get an emotional support animal (ESA) letter or certificate without seeing a doctor?
All medical letters including emotional support animal (ESA) certificates are signed and certified by a doctor, but you do not always need to see a doctor in person to get one. Our revolutionary service allows you to be assessed by one of our doctors without needing an appointment, simply by uploading information about your emotional support animal (ESA) and disability through our forms. One of our doctors will then consider your application before issuing your medical certificate. You will then receive the letter directly to your inbox.
Can I name multiple pets on the same ESA letter?
Yes, you can register multiple pets on the same ESA letter. At Medical Cert we can accommodate up to two pets per letter for no additional charge. The request for multiple pets must be reasonable, and approval for multiple ESAs is determined by the medical provider and each one of the ESAs must assist in different ways. If you have 3 or more ESA's this will require an additional letter, which can be purchased as an add-on. If you have any questions about this process, please contact help@medicalcert.co.uk.
What medical evidence will you require?
We will require you to upload:
✓ A photo of your ID to confirm your identity
✓ A photo of your animal
✓ Confirmation of your mental health condition or disability (this can simply be a copy of your GP's summary care record which is available on request or any medical documentation of your illness)
✓ A completed online consultation form
Do you provide refunds?
We always provide full refunds if we are unable to provide a Medical Letter in your situation, so you can submit your requests with peace of mind. Once a medical certificate has been issued we are unable to offer refunds.
How soon will I receive my ESA letter or certificate?
Our team of GPs will review your medical evidence and questionnaire on the same day and provide you with your medical letter or certificate within 1 working day. We also offer a subject to clinical assessment by 9 a.m. service for medical letters for evidence that has been uploaded by 11 p.m. (UTC/GMT) Sunday - Thursday. With our express overnight service you will receive your medical letter or certificate in your inbox overnight by 9 a.m. the next day. For example, an application submitted at 11 p.m. on a Thursday night will be assessed and delivered by 9 a.m. on Friday morning.
Who will sign my emotional support animal (ESA) certificate?
All of the doctors at Medical Cert are fully licensed GMC-registered GPs, unlike many other services who use very junior non-specialist doctors, which may sometimes cause their letters to be rejected. You can submit any letters you receive from Medical Cert with full confidence, knowing that an experienced GP has signed your document. We are a UK based healthcare service but the certificates can be used internationally. All of our Doctors are registered GPs with the UK General Medical Council.
Can your emotional support animal (ESA) letters be verified?
Absolutely. Each letter or certificate issued will have a unique reference number and QR code that can be scanned for verification. Alternatively, letters and can be verified free of charge by emailing us at verify@medicalcert.co.uk.
Do I have to register my emotional support animal on an official database?
Contrary to popular belief, there is no official or government registry for emotional support animals or assistance animals in the UK or EU. You are not obligated to register your assistance dog or emotional support dog to establish its legitimacy. Any companies or websites selling ESA registration for a fee are likely a scam or illegitimate.
Are landlords and businesses subject to clinical assessment to accept my ESA letter?
In the UK, EU, and USA businesses and landlords are not legally obligated to accept ESA letters, although most will take an ESA letter into consideration.