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Cancellation Details
Tell us about the trip and the reason for cancellation.
Enter the date your symptoms began, or when you first became unable to travel
Medical History
Please be as detailed as possible — more information means faster processing.
A little more detail helps our doctors process your certificate faster.
Medical Evidence
Please attach the following documents to support your claim.
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Documents not on this device? No problem — you can email them from your computer after completing this form. Send your files to [email protected] with your submission reference as the subject line. You'll receive your reference on the confirmation screen.
Photos of your condition, clinical letters, test results, prescriptions, screenshots from your NHS app, etc.
📎 Click to upload medical evidence
PDF, JPG, PNG, GIF or MP4 · Max 100MB · Multiple files allowed
Upload your A&E discharge summary if you visited A&E.
📎 Click to upload discharge summary
PDF, JPG or PNG · Max 100MB
Name on ID must match the name on the certificate.
📎 Click to upload ID / Passport
PDF, JPG or PNG · Max 100MB
Review Your Details
Please check everything is correct before payment.
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I agree that upon submitting my medical consultation, I acknowledge the Terms and Privacy Policy and consent to the following: I am NOT seriously unwell with any of the following symptoms: chest pain, shortness of breath, unrelenting severe headache, worsening severe abdominal pain, loss of vision, thoughts of suicide, confusion, ongoing bleeding, unable to swallow fluids or saliva, loss of limb sensation or control, facial numbness or weakness, slurred speech. I understand the questions in the questionnaire and answered them honestly. The requested letter is solely for the individual with the provided name and details. Medical Cert is not a replacement for a doctor's visit. I confirm I do not think I need to see a medical professional in person. Medical Cert is not my primary doctor or GP, and the doctor issuing my certificate may be unable to access my NHS or regular GP medical records. Medical Cert facilitates access to private medical letters and does not issue Med3 notes, which are obtainable through your NHS GP for UK government benefits. Medical Cert is unable to process refunds once a medical letter has been written and sent to you. If my symptoms persist or I have not fully recovered, I agree to consult with my regular doctor or GP for further medical advice. I consent to having this website store my submitted information so they can respond to my inquiry.
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Travel Cancellation Certificate
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