Get your medical certificate from £37

Disabled Persons Freedom Pass

We provide a quick and convenient way to consult for your disabled persons freedom pass.

✓ Apply 24/7 with no appointment necessary
✓ Avoid long appointment wait-times
✓ Do it without leaving your home
✓ Cases reviewed & Signed by a fully registered GP
✓ Sent to your inbox with optional overnight service


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How it Works


Complete an online health consultation

No appointment required – simply complete a medical consultation form and upload a 30 second video of your symptoms or other medical evidence. Your e-consultation will then be sent directly to a GP for review.

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Doctor Reviews Case & Evidence

One of our FCDO and GMC registered GPs will review and validate the submitted medical evidence and health information.

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Receive your certificate

Receive your medical certificate or doctor's note as soon as same day or next working day, straight to your inbox.


Easy Online Certificates

Quicker access to healthcare certification while reducing pressure on NHS services

Our medical practitioners can issue a hassle-free doctor's letters and medical certificates on the same day or overnight, straight to your inbox.

Save yourself expensive private GP appointments and get what you need via our revolutionary consultation method, that you can complete in your own time. A doctor will review your case without you having to wait around for an appointment.

Skip the hassle of appointments – apply online now.


Access GP certificates whenever and wherever you want

Go back to focusing on your recovery or training. Whether it’s a sick note, sports medical, or fit-to-fly letter — we’ve got you covered.

No hidden costs.





 1-2 day delivery.

 Delivered to your inbox.

 Signed by a fully registered GP.



 ✅ Next day delivery before 9AM.

 ✅ Delivered to your inbox.

 ✅ Signed by a fully registered GP.


Asked Questions

How do I get an urgent medical letter or certificate?

It’s quick and easy! Simply complete the brief online questionnaire and complete the payment. After purchasing your medical letter online, a doctor will review the medical evidence the same day and we will provide you with your unique medical certificate for you to present to your work place or institution. There is no need to have a telemedicine or online consultation to receive a medical letter. Our Doctors may call or email you directly if they have any additional questions.

Can I get a doctors note or medical letter without seeing a doctor?

All medical letters including sick notes must be signed and certified by a doctor, but you do not always need to see a GP to get one. Our revolutionary service allows you to be assessed by one of our GPs without needing an appointment, simply by uploading your concerns and evidence through our forms. One of our GPs will then consider your medical history, current symptoms, and any potential risks associated with your condition and work or study environment before issuing your medical certificate. You will then receive the letter directly to your inbox.

What medical evidence will you require?

We will require you to upload:
✓ A photo / copy of your Passport or driver’s licence to confirm your identity
✓ Complete a short medical questionnaire
✓ Upload a short video or photographs via your mobile confirming your symptoms and reason for a medical letter

Do you provide refunds?

We always provide full refunds if we are unable to provide a Medical Letter in your situation, so you can submit your requests with peace of mind. Once a medical certificate or sick note has been issued we are unable to offer refunds.

How long can you issue sick leave for?

Our sick notes are valid for up to 14 days at a time per certificate, but can be extended if you remain unwell, or if you have any form of evidence that your sickness is ongoing.

How soon will I receive my medical letter or certificate?

Our team of GPs will review your medical evidence and questionnaire on the same day and provide you with your Medical Letter or Certificate within 1 working day. We also offer a guaranteed by 9am service for Medical letters for evidence that has been uploaded by 11pm GMT Sunday - Thursday. With our express overnight service you will receive your medical letter or certificate in your inbox overnight by 9am next day. For example, an application submitted at 11pm on a Thursday night will be assessed and delivered by 9am on Friday morning.

Who will sign my Medical Letters and medical certificates?

All of the doctors at Medical Cert are fully licensed GMC-registered GPs, unlike many other services who use very junior non-specialist doctors, which may sometimes cause their letters to be rejected. You can submit any letters you receive from Medical Cert with full confidence, knowing that an experienced GP has signed your document. We are a UK based healthcare service but the certificates can be used internationally. All of our Doctors are registered GPs with the UK General Medical Council.

Can a sick leave letter be backdated?

Yes, we are able to backdate letters provided you are able to submit some evidence to indicate when you became unwell. Evidence can be in the form of videos, photos, copies of discharge summaries or prescriptions, or any test results you may have to hand. We also accept screen shots of relevant information from your NHS app.

Can you complete a specific form required by my institution or workplace?

Yes, in most cases we can help with special forms required by some institutions. Simply upload the required form with your medical evidence.

Can your doctor’s letters be verified by my workplace or institution?

Absolutely. Each letter or certificate issued will have a unique reference number and can be verified free of charge by emailing us at

Can you issue an NHS “Statement of Fitness for Work” also known as “Fit Notes”?

We facilitate access to private medical letters and do not issue Med3 Fit Notes. Med3 Fit Notes are required for UK government benefit applications and can be obtained through your registered NHS GP. If you require a private medical letter for most other purposes, we are here to assist you in obtaining a doctor’s letter conveniently and quickly.

Unlocking The Benefits Of The Disabled Persons Freedom Pass

Traveling around London can be tough if you have a disability. The Disabled Person’s Freedom Pass aims to help with this. Our blog will guide you through how this pass can make your journeys easier and cheaper.

Keep reading to discover more!

What is the Disabled Persons Freedom Pass?

The Disabled Persons Freedom Pass provides free travel for eligible individuals in London. Eligibility criteria includes disability benefits or being blind, deaf, or unable to speak.

Eligibility criteria

To get a Disabled Persons Freedom Pass, you must meet certain criteria. This pass helps people with disabilities travel for free in London and on buses all around the country. Here are the main points you need to know about who can apply:


  1. Individuals who are blind or have trouble seeing qualify for the pass. This helps them move around more easily.
  2. If you are profoundly or severely deaf, you can also get this pass. It makes travelling less stressful.
  3. People who cannot speak find this pass very useful as it gives them greater independence.
  4. You are eligible if you receive disability benefits, such as Personal Independence Payments (PIP) or Disability Living Allowance (DLA). These payments show that your ability to move around is limited.
  5. Those with a learning disability or a significant impairment in social functioning might qualify too. It acknowledges the challenges they face daily.
  6. If mental health issues majorly affect your life, this pass could be available to you. It’s about making sure everyone has access to transport.
  7. A special option exists for those not meeting these conditions but still face mobility issues – discretionary Freedom Passes offer support here.


Reaching out to your local borough council is the first step to apply. They guide you through submitting required documents and proving eligibility for the Freedom Pass. With all these options, many more people can enjoy the benefits of easier and free travel across London and beyond on buses, tubes, and even some river services during weekdays.

How to apply

Applying for the Disabled Persons Freedom Pass is straightforward. You need to follow a few steps to get your pass. Here’s what you should do.


  1. Live in London: Make sure you live in London. Your main home must be there.
  2. Check if you qualify: Look at the list of disabilities that qualify for the pass. This includes being blind, deaf, or unable to speak.
  3. Get an application form: Contact your local council in London to ask for a form. They handle the disabled freedom pass applications.
  4. Fill out the form: Take your time filling out the form. Make sure all your details are correct.
  5. Gather your documents: Collect proof of your disability and where you live. This can be letters from doctors or benefit statements.
  6. Send your application: Post the form and your documents back to your council.
  7. Wait for approval: The council will look at your application and decide if you can get a pass.
  8. Receive your pass: If approved, you’ll get your Disabled Persons Freedom Pass in the mail.


Use this pass to travel for free on buses, trains, and more across London and even outside the city on some services.

Discretionary options

Some people might need a disabled persons Freedom Pass but don’t meet the usual rules. They can still try to get one through other means. The Redbridge Local offers a special way to apply if you have unique needs or situations.

This approach helps make sure that everyone who really needs help can get it.

You should check the discretionary Freedom Pass page for more information on how to apply this way. It gives details on what extra steps you may need to follow and what proof you have to show.

This ensures that those with different circumstances can also enjoy the benefits of free travel.

Benefits of the Disabled Persons Freedom Pass

The Disabled Persons Freedom Pass offers free travel in London and free bus journeys nationally. It also provides access to the Taxicard scheme for transportation within London.

Free travel in London

With the Disabled Persons Freedom Pass, you can travel for free on public transport in London. This includes buses, trains, trams, and even boats on the Thames. You won’t have to pay a penny to get around the city.


Free access on TfL services opens up London like never before.


You can also use your pass on the Docklands Light Railway and even some cable cars over the River Thames. Whether you’re visiting famous landmarks or just running errands, this pass makes travel easy and cost-free.

Free bus journeys nationally

The Disabled Persons Freedom Pass allows free bus travel all over the country. You can hop on any local bus and go wherever you like without paying a fare. This makes life easier if you need to visit family in another city or just want to explore new places.

You can use this pass at certain times on many types of buses across the UK. It’s great for day trips or more extended travel, giving you freedom and independence. Whether it’s a short ride to the next town or a longer journey across several counties, your pass has you covered.

Access to Taxicard scheme

If you have a Disabled Persons Freedom Pass and find public transport hard to use, the Taxicard scheme can help. This program offers low-cost rides in black taxis for those with severe mobility or sight troubles.

You get to travel easily across London without worry.

The scheme slashes taxi prices, making trips more affordable. If buses or trains are not an option due to your disability, this service offers a great alternative. Just make sure you check if you’re eligible and sign up to start using reduced-fare cabs right away.

Using the Pass

Utilise the Disabled Persons Freedom Pass for accessible travel and efficient transportation. To discover more, keep reading!

Accessible features

The Disabled Persons Freedom Pass makes travel easier for everyone. It lets you change text size, zoom in on the screen, and pick different colour schemes and fonts. These options help those with vision problems see better and make using the pass simple.


The Disabled Persons Freedom Pass gives freedom to travel independently.


You can use this pass all over London on buses, trains like the Elizabeth Line and London Overground, and even on boats like the Thames Clippers. For trips outside of London, it offers free bus rides across England.

This means you can go places without worrying about travel costs or how to get there.

Using outside of London

The Disabled Persons Freedom Pass can be used outside of London if it features a red rose logo and a security hologram. This enables holders to enjoy free bus journeys nationwide during certain times, in addition to using the pass for free travel within London.

However, it’s important to note that the pass is not valid for tram, light rail, metro, or train services outside of London. If assistance or further information is needed when traveling outside of London with the pass, individuals should contact their council for guidance.

Contacting your council for assistance

When needing assistance with the Disabled Persons Freedom Pass, your borough’s council can be reached for support. Simply contact them to inquire about eligibility, application process, and any inquiries related to using the pass.

If you require guidance on how to make the most out of this benefit, your borough’s council is just a call away at 0300 330 1433.

Who is Eligible for the Disabled Persons Freedom Pass?

Do not qualify for a Disabled Persons Freedom Pass if you are not blind or partially sighted, profoundly or severely deaf, without speech, or receiving disability benefits. Contact your local council to apply and check eligibility.

Blind or partially sighted individuals

Blind or partially sighted individuals are eligible for the Disabled Persons Freedom Pass. This pass allows free travel across London and also provides free bus journeys nationally.

To qualify, evidence such as a Certificate of Vision Impairment signed by a consultant ophthalmologist is required, and registration as blind or partially sighted is necessary for eligibility for the pass.

If you have not reached the qualifying age for an over 60s Freedom Pass, this will enable you to travel free on public transport.

Profoundly or severely deaf individuals

Individuals who are profoundly or severely deaf are eligible for the Disabled Persons Freedom Pass. This pass provides free travel in London, free bus journeys nationally, and access to the Taxicard scheme.

To apply, individuals must provide evidence such as an audiological report or registration with a relevant organisation.

Those without speech

Individuals who are unable to speak qualify for the Disabled Persons Freedom Pass. This pass enables them to travel for free on most public transport in London and avail of free bus journeys across the country.

The eligibility criteria include people without speech, and they can easily apply for this pass by contacting their local council. Not only does this pass offer free travel, but it also provides access to other services such as Taxicard schemes and railcards.

Moving forward to the next section about “Receivers of disability benefits”…

Receivers of disability benefits

Moving on from the consideration for individuals without speech, let’s understand who is eligible for the Disabled Persons Freedom Pass due to receiving disability benefits. This includes people who are blind or partially sighted, profoundly or severely deaf, and those without speech.

These individuals are entitled to apply for the pass, unlocking a range of travel benefits including free bus journeys nationally and access to the Taxicard scheme in London.

People receiving disability benefits such as those stated before meet the eligibility criteria for the Disabled Persons Freedom Pass. With this pass, they can travel around London for free and avail of other transport services provided by local councils across England.

How to Apply for the Disabled Persons Freedom Pass

To apply for the Disabled Persons Freedom Pass, contact your borough for an application form and submit necessary documents and proof of eligibility. Read more about the process on our website!

Contact your borough for an application form

Get in touch with your local council to request an application form for the Disabled Persons Freedom Pass. Seek assistance from London Councils if needed when completing the application process.

Submit necessary documents and proof of eligibility

To apply for the Disabled Persons Freedom Pass, you need to provide required documents including proof of eligibility, name, age, and address. This application also requires two colour passport-sized photos.

In case of an application for an individual under 18, proof of identity and address must be submitted by their parents or guardians.

Remembering this essential information will help ensure a smooth and successful application process for the Disabled Persons Freedom Pass.


Unlock the Benefits of the Disabled Persons Freedom Pass

Discovering the benefits of free travel in London and nationally through buses is indispensable for those with disabilities. The pass offers access to the Taxicard scheme, making taxi trips more affordable.

It’s a lifeline for individuals who face challenges while using public transport due to their disability. Apply now and embrace accessible and affordable transportation as you navigate your way through London, unlocking newfound freedom with this pass.


1. What is a Disabled Persons Freedom Pass?

A Disabled Persons Freedom Pass lets people with disabilities travel for free on buses, National Rail, the IFS Cloud Cable Car, and Santander Cycles in some areas.

2. Who can get a Disabled Freedom Pass?

People with certain disabilities that affect their mobility or require them to have someone help them when using public transport might be eligible for a freedom pass.

3. How do I apply for a Disabled Persons Freedom Pass?

You can apply by filling out an application form and providing proof of your disability to show you meet the disabled freedom pass eligibility criteria.

4. Can I use my Disabled Freedom Pass on all types of public transport?

Yes, you can use it on buses, trains, trams, and more across London. It also offers discounted travel on Dial-a-Ride services.

5. What benefits does having a Disabled Persons Railcard offer over the Freedom Pass?

While both provide travel concessions, the railcard offers wider national rail discounts beyond those covered by the freedom pass but doesn’t cover as many local transport options like buses or cycles.


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