Terms and Conditions
Last updated: 27 March 2026
1. Introduction
These Terms and Conditions govern your use of the MedicalCert website and services. This website is operated by Nobel Medical LLC, a limited liability company registered in the State of Delaware, United States (131 Continental Dr, Suite 305, Newark, DE 19713).
By accessing or using this Service, you agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Nature of the Service
MedicalCert operates as a digital marketplace that connects patients with independent GMC-registered doctors for private medical consultations. The platform facilitates introductions between users and independent clinicians. It does not employ doctors, set clinical protocols, or issue medical documentation.
All clinical decisions are made independently by the reviewing GMC-registered doctor, not by the platform.
3. Independent Clinical Assessment
All requests submitted through the platform are sent directly to an independent GMC-registered doctor for individual clinical review. Documentation is issued only where the reviewing doctor determines there is an appropriate clinical basis.
MedicalCert does not and cannot guarantee that any certificate or medical letter will be issued. Issuance is subject solely to the independent professional judgement of the treating doctor.
4. Refunds
If the doctor determines that documentation cannot be issued following clinical review, a full refund will be provided automatically in accordance with our Refund Policy.
Refunds are not provided once a certificate or letter has been issued. Payment covers the clinical assessment process and platform administration fee.
5. No Medical Advice by the Platform
MedicalCert does not provide medical advice. Content on this website is for general informational purposes only and does not create a doctor-patient relationship between the user and the platform.
Users should seek personalised medical guidance from their own GP or healthcare provider where appropriate. MedicalCert does not provide emergency services. In case of a medical emergency, contact appropriate emergency services immediately.
6. User Responsibilities
You agree to provide accurate, complete, and truthful information when submitting a request for clinical review. Providing false or misleading information may result in refusal of documentation and potential account restriction.
7. Third-Party Acceptance
Any certificate or medical letter issued reflects a clinical assessment at the time of review. Acceptance by employers, insurers, airlines, universities, sporting bodies, or other third parties is subject to their own policies and requirements. MedicalCert does not guarantee acceptance by any third party.
8. Limitation of Liability
To the fullest extent permitted by law, MedicalCert shall not be liable for any indirect, incidental, or consequential loss arising from use of the Service. Nothing in these Terms limits liability where it would be unlawful to do so.
9. Data Protection
Personal data is processed in accordance with applicable data protection law. Please refer to our Privacy Policy for details.
10. Amendments
We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon publication on this page.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States.
12. Contact
For questions regarding these Terms, please contact:
Nobel Medical LLC Email: help@medicalcert.co.uk