It’s quick and easy! Simply complete the brief online questionnaire and complete the payment. After purchasing your medical letter online, a doctor will review the medical evidence the same day, and we will provide you with your unique medical certificate for you to present to your work place or institution. There is no need to have a telemedicine or online consultation to receive a medical letter. Our doctors may call or email you directly if they have any additional questions.

All medical letters including sick notes must be signed and certified by a doctor, but you do not always need to see a GP to get one. Our revolutionary service allows you to be assessed by one of our GPs without needing an appointment, simply by uploading your concerns and evidence through our forms. One of our GPs will then consider your medical history, current symptoms, and any potential risks associated with your condition and work or study environment before issuing your medical certificate. You will then receive the letter directly to your inbox.

We always provide full refunds if we are unable to provide a Medical Letter in your situation, so you can submit your requests with peace of mind. Once a medical certificate or sick note has been issued we are unable to offer refunds.

Our sick notes are valid for up to 14 days at a time per certificate, but can be extended if you remain unwell, or if you have any form of evidence that your sickness is ongoing.

Our team of GPs will review your medical evidence and questionnaire on the same day and provide you with your medical letter or certificate within 1 working day. We also offer a subject to clinical assessment by 9 a.m. service for medical letters for evidence that has been uploaded by 11 p.m. (UTC/GMT) Sunday - Thursday. With our express overnight service you will receive your medical letter or certificate in your inbox overnight by 9 a.m. the next day. For example, an application submitted at 11 p.m. on a Thursday night will be assessed and delivered by 9 a.m. on Friday morning.

All of the doctors at Medical Cert are fully licensed GMC-registered GPs, unlike many other services who use very junior non-specialist doctors, which may sometimes cause their letters to be rejected. You can submit any letters you receive from Medical Cert with full confidence, knowing that an experienced GP has signed your document. We are a UK-based healthcare service but the certificates can be used internationally. All of our Doctors are registered GPs with the UK General Medical Council.

Yes, we are able to backdate letters provided you are able to submit some evidence to indicate when you became unwell. Evidence can be in the form of videos, photos, copies of discharge summaries or prescriptions, or any test results you may have at hand. We also accept screenshots of relevant information from your NHS app.

Yes, in most cases we can help with special forms required by some institutions. Simply upload the required form with your medical evidence.

Absolutely. Each letter or certificate issued will have a unique reference number and can be verified free of charge by emailing us at verify@medicalcert.co.uk.

We facilitate access to private medical letters and do not issue Med3 Fit Notes. Med3 Fit Notes are required for UK government benefit applications and can be obtained through your registered NHS GP. If you require a private medical letter for most other purposes, we are here to assist you in obtaining a doctor’s letter conveniently and quickly.