Injury or Condition Confirmation Letter
Dealing with an insurance claim, legal matter, or workplace requirement? A formal confirmation letter from a registered UK doctor sets out, in writing, what you reported and what the doctor found. Obtained entirely online.
Each letter follows a clinical review by a licensed UK doctor. Insurers, solicitors and employers each decide for themselves what evidence they will accept, so check what yours asks for before you order.
✔ Signed by a registered UK doctor following clinical assessment
✔ Suitable for insurance, legal, workplace, and personal documentation
✔ Most requests reviewed same day, from £47
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Accepted by most UK employers, universities and insurers, subject to their own policies. All consultations are subject to clinical assessment and certificates are issued only where clinically appropriate.
Get your medical certificate delivered straight to your inbox from £47
How It Works
Complete short online consult
No appointment required.
Complete a short medical questionnaire and upload any supporting evidence.
Doctor reviews your evidence
A GMC-registered doctor reviews your submission individually.
✔ Full refund if a certificate cannot be issued.
Receive your certificate
Most certificates are issued same day, almost all by 9AM the next morning. Delivered as a signed PDF. A doctor will email you if more evidence is needed.
Certificate security
Every MedicalCert certificate can be checked as genuine
Each certificate is issued with anti-tampering protection and its own verification reference. If your employer, university, airline or insurer wants to confirm the document came from a GMC-registered doctor, they can check it against MedicalCert records. Altered or copied documents do not pass that check.
Very happy, I ordered my Medical Certificate in the early morning hours and before noon time of same day I had it on my inbox. Speedy service and they present the health condition precisely, get to the point.
They meet the incredibly fast turnaround stated (certificate/letter sent before 9am the following morning if the doctor feels that a letter/certificate is appropriate) which is incredibly quick and I am really grateful for the help provided!
Very easy and quick to get my certificate. And the certificate was approved from the specific company to travel with my dog. I will use them again. Well done.
Second time using this company and they are fabulous! Always great, fast, friendly service. Highly recommend!
This was my second time using Medical Cert, and once again the service was exceptionally quick and professional. Everything was handled efficiently, with clear communication throughout.
I found the service very straight forward and quick. Exactly what I needed to get my Padi medical form signed before our holiday. Thank you very much.
Process was easy and responses were quick. I would recommend their service.
Fast efficient service for medical certificates. I used the not fit to fly service and was provided with a certificate the next day, the price is very reasonable and enabled a flight credit refund with my airline. Would recommend and would use again if needed.
A fast and efficient service. It wasn't complicated and the Fit-to-fly note was accepted by the Airport without any further questions. Thank you.
Ideal for me, I am looking to get a certificate for some medical issues I have. So this is the perfect solution for me, uploading docs was easy and the forms very straightforward to fill in. Will definitely use them again. Many thanks.
Excellent service. Easy to use and certificate issued in less than 24 hours. £39 as opposed to the £150 my GP charges. Highly recommended.
Quick and reasonably pain-free. Received their standard certificate as well as my requested bespoke certificate, by email, by 9am the following morning. Both completed properly, signed and stamped as required. More expensive than my GP, but infinitely quicker and easier.
One of the best experiences. It's easy to get a GP note.
Excellent. My GP refuses to issue DWP MED 3 Fit Notes to students. MedicalCert were excellent and extremely helpful in providing a necessary certificate. Highly recommended.
You were amazing, you kept me updated and replied promptly to any queries I had. I thank you from the bottom of my heart.
They helped me, they were very professional and nice.
Very pleased. Quick service with very professional letter provided.
Great service, pretty straight forward and easy to use the website.
I was recommended Medical Cert by a friend and was so impressed with the service received. I would recommend using a laptop rather than a phone. Overall a fantastic and fast service.
Doctor's Letter Confirming an Injury, Accident, or Health Condition
A doctor's letter confirming an injury or health condition is a signed medical document from a GMC-registered GP that provides documented evidence of an injury, incident, or ongoing health condition and its impact on your daily life. You can get one online from MedicalCert same day or by 9AM the next morning, without visiting a GP surgery. The letter is issued as a signed PDF with the doctor's GMC number and a unique verification reference, which UK insurers, employers, solicitors and academic institutions can use as supporting evidence. Each recipient decides for itself what evidence it will accept.
This type of letter is distinct from a sick note. Rather than certifying absence from work, it confirms clinical facts about an injury or condition for a wide range of purposes, from insurance claims and personal injury proceedings to university mitigating circumstances applications and travel cancellations.
Need this for an insurance claim? See our insurance claim certificate.
When Is a Doctor's Confirmation Letter Required?
Insurers, employers, solicitors and institutions across the UK commonly ask for a GP confirmation letter as supporting medical evidence. Each of them sets its own requirements and decides what it will accept, and some claim types are governed by rules that call for a different kind of report. The most common situations where this letter is requested include the following.
Insurance Claims
Insurers often ask for medical evidence confirming an injury and its impact. If your primary purpose is supporting an insurance claim, our dedicated insurance claim certificate is designed specifically for that. This page covers general injury and condition confirmation for all purposes.
Personal Injury and Legal Proceedings
Solicitors handling personal injury claims need medical evidence describing the nature of an injury and its functional impact. A doctor can record the account you give of how the injury happened and can describe what the clinical picture is consistent with. A doctor cannot certify how an accident occurred or who was at fault, and no letter from us does so. A confirmation letter is useful background for a solicitor or an early enquiry, but it is not the medical evidence the rules require in a formal claim. In England and Wales, a road traffic claim valued at no more than £5,000 for the injury and £10,000 overall is handled under the RTA Small Claims Protocol, under which the first medical report must be a fixed cost medical report from a MedCo accredited expert. In court proceedings, no party may put in an expert's report without the court's permission under Civil Procedure Rules Part 35.
Workplace Absence and Employer Documentation
Employers may require confirmation of an injury causing absence, particularly where it involves a specific incident at work or an injury sustained outside the workplace that has resulted in extended leave. Under the RIDDOR regulations, certain workplace injuries must be reported by the responsible person, which for an employee is their employer, to the relevant enforcing authority. That report is the employer's duty, not yours, and it does not require a GP letter. A confirmation letter is a separate document, commonly requested to support absence records, an occupational health referral, or an employers' liability claim.
Academic and University Purposes
Most UK universities accept GP letters as supporting evidence for mitigating circumstances applications, deadline extensions, and exam resits, though each sets its own policy and decides what it will accept. University policies, including those aligned with the Office for Students regulatory framework, require professional third-party evidence of the condition and its impact on academic performance.
Travel Cancellation
A confirmation letter can record an injury or illness that affected a booked trip. If the claim is specifically about cancelling or cutting short a trip on health grounds, see our travel cancellation certificate instead.
School Absence Documentation
Where a child's absence from school is prolonged or significant, schools may request supporting medical evidence. A GP letter confirming the health condition is the appropriate document. For school-specific requirements, see also our medical certificate for school absence.
GP Confirmation Letter vs Medico-Legal Expert Report
The type of medical evidence you need depends on your purpose. The table below summarises when a GP confirmation letter is sufficient and when you are likely to need a formal medico-legal report from an independent specialist.
| Feature | GP Confirmation Letter | Medico-Legal Expert Report |
|---|---|---|
| Issued by | GMC-registered GP | Independent specialist consultant (orthopaedic, neurological, psychiatric, etc.) |
| Turnaround | Same day or by 9AM next morning | Typically 4 to 12 weeks following in-person examination |
| In-person examination | Not required. Based on online consultation and submitted evidence | Required. Face-to-face clinical assessment |
| Cost | £47 fixed fee | Typically £500 to £2,000+ depending on specialism |
| Best suited for | Insurance claims, employer documentation, academic purposes, short-term injuries | High-value personal injury litigation, disputed causation, long-term prognosis |
| Accepted by courts | Not expert evidence. The court's permission is needed before any expert report can be relied on, and low value road traffic claims require a MedCo report | Yes. Compliant with Civil Procedure Rules Part 35 for expert evidence |
| Prognosis detail | General indication of expected recovery where clinically appropriate. No causation opinion | Detailed specialist prognosis with causation analysis |
What Your Confirmation Letter Includes
Every confirmation letter from MedicalCert is a signed PDF issued by a GMC-registered doctor. The letter is tailored to your specific situation and purpose, but will typically include the following.
Contents of Your Signed Letter
Common Scenarios This Letter Covers
A doctor's confirmation letter is among the most versatile medical documents available. Below are the situations our doctors most frequently issue these letters for.
Road Traffic Accident
Recording injuries following a car, motorcycle, or cycling accident. Useful for an insurer or an early enquiry to a solicitor. It is not the fixed cost MedCo report that a low value road traffic injury claim requires.
Slip, Trip, or Fall
Documenting injuries from a fall at home, in a public place, or at work, including soft tissue injuries, fractures, and sprains.
Workplace Injury
Providing evidence of an injury sustained at work for employer liability, occupational health, or personal injury claim purposes.
Sports or Activity Injury
Confirming a sporting injury for insurance, gym cancellation, or event cancellation purposes.
Long-Term Health Condition
Documenting a chronic condition such as arthritis, fibromyalgia, long COVID, or chronic pain for insurance, housing, academic, or employment purposes.
Post-Surgical Recovery
Confirming the nature of a surgical procedure and its impact on your functioning, for employers, insurers, or academic institutions.
Mental Health Condition
Clinical documentation of a mental health condition and its functional impact, distinct from a sick note. For more detailed mental health documentation, see our mental health support letter.
Holiday Injury Abroad
Confirming an injury or illness sustained during travel, supporting a travel insurance claim or cancellation submission based on the evidence you provide.
What This Letter Can and Cannot Do
Evidence-based documentation
MedicalCert doctors assess your submission based on the evidence you provide. Video evidence, photographs of injuries, prescription records, hospital discharge notes, and previous medical correspondence all strengthen the letter's detail and clinical weight. The quality of evidence you submit directly affects what the doctor can confirm.
⚠ Important limitations:
This letter confirms clinical facts based on the evidence submitted. It is not a diagnosis or treatment recommendation. If you are injured, seek appropriate medical treatment first, then obtain documentation for insurance or legal purposes.
It does not establish cause or fault: the doctor records what you report and what the clinical evidence shows. The letter cannot certify how an accident happened, that a particular event caused a particular injury, or that anyone was legally responsible. Causation and liability are decided by insurers, courts and, where relevant, appointed experts, not by the doctor writing this letter.
Each recipient decides what it accepts: insurers, employers, universities and schools set their own evidence requirements. Neither we nor any doctor can commit them to accepting a letter. Check what your recipient asks for before you order.
GP letter vs medico-legal expert report: A GP confirmation letter suits insurance enquiries, employer documentation, academic purposes and short-term injury confirmation. It is not the report a personal injury claim runs on. For a road traffic injury claim worth no more than £5,000, the first medical report must be a fixed cost medical report from a MedCo accredited expert. For a whiplash claim, the Whiplash Injury Regulations 2021 make that report the only appropriate evidence before the claim can be settled. For larger claims and claims involving long-term prognosis, a specialist medico-legal report under Civil Procedure Rules Part 35 is normally required. A personal injury solicitor will advise on the level of evidence needed.
Not appropriate for court expert witness evidence: Court proceedings involving personal injury generally require in-person examination by an independent medical expert appointed through the legal process. This document is not a substitute for those formal medico-legal reports.
How to Get Your Confirmation Letter
The process is fully online. No GP appointment or waiting room is needed.
Complete the online consultation
Describe the injury, accident, or condition. Include what happened, when, and its ongoing impact on your daily life. Your account of how it happened is recorded as your account, not as a finding by the doctor. If the letter is for a particular purpose (insurance claim, legal proceedings, university mitigating circumstances), describe that purpose so the doctor can tailor the letter appropriately.
Upload your supporting evidence
A short video describing the injury, photographs, prescription records, hospital discharge notes, accident reports, or any other relevant documentation. If you have a specific form your insurer or institution needs completed, upload it here. Stronger evidence leads to a more detailed and clinically weighted letter.
GMC-registered doctor reviews and issues your letter
One of our experienced GPs reviews your submission the same day and issues a confirmation letter where clinically supported by the evidence. The doctor may contact you for additional information or clarification.
Receive your signed letter, or a full refund
Your signed PDF letter is delivered to your inbox same day or by 9AM next morning. It includes the doctor's GMC number and a unique reference code for verification. If the doctor cannot issue a letter based on the evidence provided, you receive a full refund.
Frequently Asked Questions
Often, but the insurer decides. UK insurance companies commonly accept medical letters from GMC-registered GPs as supporting evidence for claims. MedicalCert letters include the doctor's full name, GMC registration number, and a unique verification reference that insurers can use to confirm authenticity. However, each insurer has its own requirements. Some may request a letter on specific company stationery or may require an in-person examination for high-value claims. Check your policy documentation before submitting, or contact your insurer to confirm what level of medical evidence they require.
Yes, where there is sufficient supporting evidence. If you have photographs, hospital records, accident reports, or prescription records showing when an injury occurred, a doctor can describe an injury that has already happened and record the date you have given for it. The letter is dated the day it is written and states that it refers to an earlier event. A doctor will not sign a letter dated earlier than the day it was written. What can be said about a past injury depends on clinical judgement and on the strength of the documentation you provide.
Usually not on its own. For a road traffic injury claim in England or Wales worth no more than £5,000, the RTA Small Claims Protocol requires the first medical report to be a fixed cost medical report from a MedCo accredited expert, and for a whiplash claim the Whiplash Injury Regulations 2021 make that the only appropriate evidence before the claim can be settled. A GP confirmation letter is not a substitute for either. It is still useful as a contemporaneous record for your insurer or for an early conversation with a solicitor. For larger claims, an independent medico-legal report is normally required, and under Civil Procedure Rules Part 35 no party may put in an expert's report without the court's permission. Your solicitor will advise on the evidence your claim needs.
Yes, in most cases. If your insurer or institution requires information on a specific form, upload that form alongside your evidence during the consultation. Our doctors can complete it where the clinical information requested falls within the scope of a GP assessment and the evidence you have provided supports completion. Highly specialised forms requiring specialist psychiatric or consultant-level assessment may need a different type of clinician.
They serve different purposes. A sick note primarily certifies that you are unfit to work for a specified period. A confirmation letter documenting an injury or health condition is broader: it confirms clinical facts about your condition for any purpose that requires medical evidence, including insurance claims, legal proceedings, academic applications, and employer documentation. Many people need both documents simultaneously.
Yes, a confirmation letter can document injuries or health conditions that occurred while travelling abroad. Submit photographs, hospital paperwork from the overseas facility, receipts, and any prescriptions received. This is commonly required to support travel insurance claims following an injury or illness abroad. If you also need to support cancellation of a future trip on health grounds, see our dedicated travel cancellation certificate.
The strongest submissions include a combination of: photographs or video of the injury, hospital discharge notes, A&E attendance records, GP records, prescription records, accident report forms, and police reports (for road traffic accidents). The more evidence you provide, the more detailed and clinically weighted the letter can be. At minimum, provide a clear description of what happened and when, along with at least one form of supporting documentation.
Same day or by 9AM the next morning. Once you submit your consultation and evidence, one of our GMC-registered doctors reviews your case the same day. Your signed PDF letter is delivered to your email inbox, ready to forward to your insurer, solicitor, employer, or institution.
You receive a full refund. If the evidence you have submitted does not clinically support the issuance of a confirmation letter, or if the request falls outside the scope of what a GP can appropriately confirm, the doctor will not issue the letter and your payment is refunded in full. There is no financial risk to you.
In most cases, yes. Most UK universities accept GP letters as third-party professional evidence for mitigating circumstances applications, though each sets its own policy and decides what it will accept. When completing your consultation, specify that the letter is for academic purposes and describe the impact of the injury or condition on your ability to attend classes, complete coursework, or sit examinations. The doctor will tailor the letter to address the functional impact on your studies.
