Get Your Mental Health Support Letter Online
GP documentation for work, education, housing and benefits support, issued with full sensitivity and confidentiality.
When your mental health is affecting work, study or housing, a formal letter from a registered UK GP can open doors that self-reporting cannot. Get yours without a face to face appointment
✔ Accepted by employers, universities, housing providers and benefits assessors.
✔ Covers anxiety, depression, burnout, PTSD and related conditions.
✔ Most Same day or by 9AM next morning. From £39.
✔ Full refund if the GP cannot issue.
GET MY SICK NOTE 
Dr Maria Knobel Medical Director 
Consistently voted 5 stars
How It Works
Complete a short online questionnaire
No appointment required. Complete a short medical questionnaire and upload any supporting evidence.
Doctor reviews your evidence
A GMC-registered doctor reviews your submission individually. No automated approvals.
✔ Full refund if the GP cannot issue.
Receive your certificate
Certificates arrive most same day, all by 9AM next morning, delivered as a signed PDF direct to your inbox.
Very happy, I ordered my Medical Certificate in the early morning hours and before noon time of same day I had it on my inbox. Speedy service and they present the health condition precisely, get to the point.
They meet the incredibly fast turnaround stated (certificate/letter sent before 9am the following morning if the doctor feels that a letter/certificate is appropriate) which is incredibly quick and I am really grateful for the help provided!
Very easy and quick to get my certificate. And the certificate was approved from the specific company to travel with my dog. I will use them again. Well done.
Second time using this company and they are fabulous! Always great, fast, friendly service. Highly recommend!
This was my second time using Medical Cert, and once again the service was exceptionally quick and professional. Everything was handled efficiently, with clear communication throughout.
I found the service very straight forward and quick. Exactly what I needed to get my Padi medical form signed before our holiday. Thank you very much.
Process was easy and responses were quick. I would recommend their service.
Fast efficient service for medical certificates. I used the not fit to fly service and was provided with a certificate the next day, the price is very reasonable and enabled a flight credit refund with my airline. Would recommend and would use again if needed.
A fast and efficient service. It wasn't complicated and the Fit-to-fly note was accepted by the Airport without any further questions. Thank you.
Ideal for me, I am looking to get a certificate for some medical issues I have. So this is the perfect solution for me, uploading docs was easy and the forms very straightforward to fill in. Will definitely use them again. Many thanks.
Excellent service. Easy to use and certificate issued in less than 24 hours. £39 as opposed to the £150 my GP charges. Highly recommended.
Quick and reasonably pain-free. Received their standard certificate as well as my requested bespoke certificate, by email, by 9am the following morning. Both completed properly, signed and stamped as required. More expensive than my GP, but infinitely quicker and easier.
One of the best experiences. It's easy to get a GP note.
Excellent. My GP refuses to issue DWP MED 3 Fit Notes to students. MedicalCert were excellent and extremely helpful in providing a necessary certificate. Highly recommended.
You were amazing, you kept me updated and replied promptly to any queries I had. I thank you from the bottom of my heart.
They helped me, they were very professional and nice.
Very pleased. Quick service with very professional letter provided.
Great service, pretty straight forward and easy to use the website.
I was recommended Medical Cert by a friend and was so impressed with the service received. I would recommend using a laptop rather than a phone. Overall a fantastic and fast service.
Mental Health Support Letter — GP Letter for Workplace, Housing, Education and Benefits
A mental health support letter is a formal document from a GMC-registered GP that confirms a mental health condition and describes its impact on daily functioning. Also referred to as a GP letter for mental health, a mental health letter from a GP, or a doctor's letter for mental health conditions, it is used as medical evidence across a range of formal processes where a clinician's assessment of functional impact is required.
Unlike a sick note, which documents absence from work, a mental health support letter focuses on ongoing functional impact and the adjustments or accommodations that are clinically supported. MedicalCert issues mental health support letters following individual clinical review. Same day delivery, no appointment needed. Full refund if a letter cannot be issued on clinical grounds.
Same day delivery | GMC-registered doctors | Full refund if we cannot issue
Which Letter Do You Need?
MedicalCert has several letters that touch on mental health. The right one depends on your purpose. The cards below link to related products; the comparison table beneath them summarises the key differences in one place.
🧠 Mental health support letter (this page)
For workplace reasonable adjustments, housing applications, university accommodations, benefits evidence, or general advocacy where you need a GP letter confirming your condition and its functional impact. Focused on support and accommodation, not absence.
😓 Stress leave certificate
For taking time off work due to work-related stress, burnout, or mental health crisis. Covers the sick leave period specifically, functioning like a sick note for mental health absence rather than an accommodation letter.
View Stress Leave Certificate🎓 University mitigating circumstances letter
For academic mitigating circumstances submissions, grade appeals, exam deferral, and assessment extensions. Specifically worded for university panels and academic processes.
View Mitigation Letter♿ Disability accommodation letter
For formal disability accommodation requests, particularly where the Equality Act 2010 disability definition is being invoked and a comprehensive accommodation plan is needed.
View Disability Accommodation Letter| Letter type | What it documents | Who accepts it | When to use it |
|---|---|---|---|
| Mental health support letter | Condition confirmed, functional impact described, adjustments or accommodations recommended | Employers, HR departments, local councils, housing associations, universities, DWP, Access to Work | You are at work (or studying) but need adjustments, priority consideration, or benefit support |
| Stress leave certificate / sick note | Absence from work recommended for a specific period due to stress, burnout, or mental health crisis | Employers for SSP and absence records | You need to take time off work because of your mental health |
| University mitigating circumstances letter | Mental health event or condition that affected a specific piece of assessed work or exam | University panels, academic registrars, disability services | A specific assessment was affected and you need an extension, deferral, or grade review |
| Disability accommodation letter | Disability status under the Equality Act 2010 confirmed, comprehensive accommodation plan documented | Employers, educational institutions, any organisation making formal disability adjustments | You need a formal document invoking Equality Act disability protections with a full adjustment plan |
When You Might Need a Mental Health Support Letter
Workplace reasonable adjustments
A mental health letter for work supports a formal request for reasonable adjustments under the Equality Act 2010, including flexible working hours, remote working arrangements, phased return, reduced workload, a quiet workspace, or time off for appointments. The letter confirms the condition and the clinical basis for the requested adjustments without requiring full medical disclosure to your employer.
Housing priority applications
A mental health letter for housing supports applications to local councils, housing associations, or social housing providers where a mental health condition affects your housing needs, including priority banding, specific property requirements such as ground floor access or a quiet environment, or where current housing is worsening your mental health. Councils use this documentation to inform allocation decisions under the Homelessness Reduction Act 2017.
University and educational accommodation
A mental health letter for university supports requests for exam accommodations such as extra time, a separate room, or rest breaks, as well as reduced attendance requirements, deadline extensions, and Learning Support Plans. This differs from a mitigating circumstances letter, which addresses a specific affected assessment rather than ongoing accommodation needs.
Benefits and government support
A mental health letter for benefits supports applications for PIP (Personal Independence Payment), Access to Work scheme funding, the Universal Credit health element, and ESA (Employment and Support Allowance) where a mental health condition affects daily functioning or the ability to work. The letter describes functional limitations relevant to the specific benefit assessment criteria.
Transport and access schemes
Mental health conditions can qualify for a Blue Badge, free travel schemes, or airport assistance where they substantially affect mobility or the ability to travel independently. A GP letter confirming the condition and its functional impact on travel supports these applications.
Other organisations and services
A general mental health accommodation letter from a GP is accepted by theme parks, leisure venues, event organisers, and other organisations that make reasonable adjustments for visitors with health conditions, including queue assistance schemes, sensory environment adjustments, and carer arrangements.
Conditions This Letter Can Support
A mental health support letter can be issued for any mental health condition that has a real, documentable impact on daily functioning. The condition must have a clinical basis; the letter reflects a genuine medical assessment, not a self-reported statement. Conditions commonly supported include:
The letter can also cover mental health conditions that are secondary to physical conditions, for example anxiety or depression arising from a chronic illness, or PTSD following a medical event. Provide as much context as possible when completing the consultation form, including any previous GP or mental health service contact, current medication, and how the condition affects specific daily activities.
Your Rights — the Equality Act 2010 and Mental Health
Mental health conditions as protected characteristics
- ⚖️ Under the Equality Act 2010, a mental health condition qualifies as a disability, and therefore a protected characteristic, if it has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities.
- 💼 Employers have a legal duty to make reasonable adjustments for employees with qualifying mental health conditions. A GP letter confirming the condition and its functional impact is the standard form of evidence used to support this request, in line with ACAS guidance on mental health at work.
- 🏠 Housing providers including local councils and housing associations must consider mental health conditions in allocation decisions and are required to make reasonable adjustments under the Equality Act 2010 and the Homelessness Reduction Act 2017.
- 🎓 Educational institutions including universities must provide reasonable accommodations for students with mental health conditions that substantially affect their ability to study, documented by a GP letter or similar clinical evidence.
- 🏛️ The Access to Work scheme provides government funding for workplace adjustments related to mental health. A mental health letter from a GP provides the medical evidence to support an Access to Work application submitted via GOV.UK.
What Your Mental Health Support Letter Includes
How to Get Your Mental Health Support Letter
Same day delivery | GMC-registered doctors | Full refund if we cannot issue
Mental Health Support Letter — Frequently Asked Questions
Guidance and Legislation Referenced
The content of mental health support letters issued by MedicalCert GPs is informed by the following authoritative UK sources:
📚 Referenced sources
- ⚖️ Equality Act 2010 — GOV.UK: defines disability including mental health conditions, sets out the duty to make reasonable adjustments, and governs protected characteristics in employment and education. gov.uk/equality-act-2010-guidance
- 💼 ACAS — Mental health at work guidance: sets out employer obligations regarding reasonable adjustments for mental health conditions, including the evidence required to support adjustment requests. acas.org.uk/supporting-mental-health-workplace
- 🏛️ Access to Work scheme — GOV.UK: government scheme providing funding for workplace adjustments for people with physical or mental health conditions; applications supported by GP evidence. gov.uk/access-to-work
- 💰 Personal Independence Payment (PIP) — GOV.UK: DWP benefit for people whose daily living or mobility is affected by a long-term physical or mental health condition; GP letters provide supporting clinical evidence. gov.uk/pip
- 🏠 Homelessness Reduction Act 2017: places duties on local councils to consider health conditions including mental health when assessing housing need and providing support to those at risk of homelessness.
- 🩺 General Medical Council (GMC): registers and regulates all doctors practising in the UK. All MedicalCert reviewing GPs hold active GMC registration. gmc-uk.org