Get Your Mental Health Support Letter Online

GP documentation for work, education, housing and benefits support, issued with full sensitivity and confidentiality.

When your mental health is affecting work, study or housing, a formal letter from a registered UK GP can open doors that self-reporting cannot. Get yours without a face to face appointment

✔ Accepted by employers, universities, housing providers and benefits assessors.
✔ Covers anxiety, depression, burnout, PTSD and related conditions.
✔ Most same day. All by 9AM next morning. From £39.
✔ Full refund if the GP cannot issue.

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How It Works

Complete a short online questionnaire

No appointment required. Complete a short medical questionnaire and upload any supporting evidence.

Doctor reviews your evidence

A GMC-registered doctor reviews your submission individually. No automated approvals.
✔ Full refund if the GP cannot issue.

Receive your certificate

Certificates arrive most same day, all by 9AM next morning, delivered as a signed PDF direct to your inbox.

Very happy, I ordered my Medical Certificate in the early morning hours and before noon time of same day I had it on my inbox. Speedy service and they present the health condition precisely, get to the point.

Georgia K. · 2 months ago

They meet the incredibly fast turnaround stated (certificate/letter sent before 9am the following morning if the doctor feels that a letter/certificate is appropriate) which is incredibly quick and I am really grateful for the help provided!

Mark K. · 2 months ago

Very easy and quick to get my certificate. And the certificate was approved from the specific company to travel with my dog. I will use them again. Well done.

Emanouela M. · 2 months ago

Second time using this company and they are fabulous! Always great, fast, friendly service. Highly recommend!

Gemma H. · 3 months ago

This was my second time using Medical Cert, and once again the service was exceptionally quick and professional. Everything was handled efficiently, with clear communication throughout.

Hayley G. · 3 months ago

I found the service very straight forward and quick. Exactly what I needed to get my Padi medical form signed before our holiday. Thank you very much.

Trianda O. · 3 months ago

Second year running where requested Sports Certificate has been produced promptly in advised timescales.

Matthew H. · 2 months ago

Process was easy and responses were quick. I would recommend their service.

Cameron M. · 3 months ago

Fast efficient service for medical certificates. I used the not fit to fly service and was provided with a certificate the next day, the price is very reasonable and enabled a flight credit refund with my airline. Would recommend and would use again if needed.

Katharine H. · 7 months ago

A fast and efficient service. It wasn't complicated and the Fit-to-fly note was accepted by the Airport without any further questions. Thank you.

Mick W. · 6 months ago

Ideal for me, I am looking to get a certificate for some medical issues I have. So this is the perfect solution for me, uploading docs was easy and the forms very straightforward to fill in. Will definitely use them again. Many thanks.

Nicholas O. · 7 months ago

Excellent service. Easy to use and certificate issued in less than 24 hours. £39 as opposed to the £150 my GP charges. Highly recommended.

Joanna R. · 8 months ago

Quick and reasonably pain-free. Received their standard certificate as well as my requested bespoke certificate, by email, by 9am the following morning. Both completed properly, signed and stamped as required. More expensive than my GP, but infinitely quicker and easier.

Will R. · 7 months ago

One of the best experiences. It's easy to get a GP note.

Himanshu T. · 3 months ago

Excellent. My GP refuses to issue DWP MED 3 Fit Notes to students. MedicalCert were excellent and extremely helpful in providing a necessary certificate. Highly recommended.

Graham H. · 9 months ago

You were amazing, you kept me updated and replied promptly to any queries I had. I thank you from the bottom of my heart.

Anne · 5 months ago

They helped me, they were very professional and nice.

Luna B. · 4 months ago

Very pleased. Quick service with very professional letter provided.

Ann C. · 7 months ago

Great service, pretty straight forward and easy to use the website.

Alexandru P. · 6 months ago

I was recommended Medical Cert by a friend and was so impressed with the service received. I would recommend using a laptop rather than a phone. Overall a fantastic and fast service.

Sarah · 5 months ago

Rated 4.8 / 5 based on 225 reviews. Showing our 5 star reviews.

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Mental Health Support Letter — GP Letter for Workplace, Housing, Education and Benefits

A mental health support letter — also called a GP letter for mental health, a gp letter mental health professionals accept, or a mental health letter from GP — is a formal document from a GMC-registered GP that confirms a mental health condition and describes its impact on daily functioning. It is used as medical evidence when requesting reasonable adjustments at work, priority consideration in housing applications, academic accommodations at university, or support from benefits and government schemes. Unlike a sick note — which documents absence — this doctor’s letter for mental health conditions focuses on functional impact and provides a doctor’s letter for mental health and what accommodations or adjustments are clinically supported.

MedicalCert issues mental health support letters following individual clinical review — same day, no appointment needed, from £39. Full refund if a letter cannot be issued on clinical grounds.

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Clinical — not a template Written as an individual clinical letter by a GMC-registered GP — not a pre-written template filled with your name

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Your disclosure, your choice The letter covers functional impact and accommodation needs — not a full diagnosis disclosure. You control what information is shared

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Same day or by 9AM Most letters issued same day — guaranteed by 9AM next morning when your deadline is close

Which Letter Do You Need? — Related Products

MedicalCert has several letters that touch on mental health. The right one depends on your purpose:

🧠 Mental health support letter (this page)

For workplace reasonable adjustments, housing applications, university accommodations, benefits evidence, or general advocacy where you need a GP letter confirming your condition and its functional impact. Focused on support and accommodation — not absence.

😓 Stress leave certificate

For taking time off work due to work-related stress, burnout, or mental health crisis. Covers the sick leave period specifically — more like a sick note for mental health absence than an accommodation letter.

→ Stress Leave Certificate

🎓 University mitigating circumstances letter

For academic mitigating circumstances submissions — grade appeals, exam deferral, assessment extensions. Specifically worded for university panels and academic processes.

→ Mitigation Letter

♿ Disability accommodation letter

For formal disability accommodation requests — particularly where the Equality Act 2010 disability definition is being invoked and a comprehensive accommodation plan is needed.

→ Disability Accommodation Letter

When You Might Need a Mental Health Support Letter

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Workplace reasonable adjustments

A mental health letter for work — or mental health letter for employer — supports a formal request for reasonable adjustments. This mental health reasonable adjustments letter under the Equality Act 2010 — flexible working hours, remote work arrangements, phased return, reduced workload, quiet workspace, or time off for appointments. The letter confirms the condition and the clinical basis for the requested adjustments without requiring full medical disclosure to your employer.

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Housing priority applications

A mental health letter for housing supports applications to local councils, housing associations, or social housing providers where a mental health condition affects your housing needs — including priority banding, specific property requirements (ground floor, garden, quiet environment), or the impact of current housing on your mental health. Councils use this documentation to inform banding decisions and allocation priority.

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University and educational accommodation

A mental health letter for university supports requests for exam accommodations (extra time, separate room, rest breaks), reduced attendance requirements, deadline extensions, or Learning Support Plans. Different from a mitigating circumstances letter — this is for ongoing accommodation rather than a specific affected assessment.

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Benefits and government support

A mental health letter for benefits supports applications for PIP (Personal Independence Payment), Access to Work scheme funding, Universal Credit health element, and ESA (Employment and Support Allowance) where a mental health condition affects daily functioning or ability to work. The letter describes functional limitations relevant to the specific benefit assessment criteria.

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Transport and access schemes

Mental health conditions can qualify for a Blue Badge, free travel schemes, or airport assistance where they substantially affect mobility or the ability to travel independently. A GP letter confirming the condition and its functional impact on travel supports these applications.

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Other organisations and services

A general mental health accommodation letter from a GP is accepted by theme parks, leisure venues, event organisers, and other organisations that make reasonable adjustments for visitors with health conditions — including queue assistance schemes, sensory environment adjustments, and carer arrangements.

Conditions This Letter Can Support

A mental health support letter can be issued for any mental health condition that has a real, documentable impact on daily functioning. The condition must have a clinical basis — the letter reflects a genuine medical assessment, not a self-reported statement. Conditions commonly supported include:

Generalised anxiety disorder — anxiety letter from GP requests are common Depression PTSD OCD Bipolar disorder Panic disorder Social anxiety disorder ADHD Autism spectrum conditions Eating disorders Burnout / chronic stress Agoraphobia Specific phobias affecting daily life Adjustment disorder Emotionally unstable personality disorder (EUPD) Schizoaffective disorder

The letter can also cover mental health conditions that are secondary to physical conditions — for example, anxiety or depression arising from a chronic illness, or PTSD following a medical event. Provide as much context as possible when completing the consultation form, including any previous GP or mental health service contact, current medication, and how the condition affects specific daily activities.

Your Rights — the Equality Act 2010 and Mental Health

Mental health conditions as protected characteristics

⚖️Under the Equality Act 2010, a mental health condition qualifies as a disability — and therefore a protected characteristic — if it has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities
💼Employers have a legal duty to make reasonable adjustments for employees with qualifying mental health conditions — a GP letter confirming the condition and functional impact is the standard form of evidence used to support this request
🏠Housing providers including local councils and housing associations must consider mental health conditions in allocation decisions and are required to make reasonable adjustments under the Equality Act and the Homelessness Reduction Act 2017
🎓Educational institutions including universities must provide reasonable accommodations for students with mental health conditions that substantially affect their ability to study — documented by a GP letter or similar clinical evidence
🏛️The Access to Work scheme provides government funding for workplace adjustments related to mental health — a mental health letter from a GP provides the medical evidence to support an Access to Work application

What Your Mental Health Support Letter Includes

✔Your full name, date of birth, and the purpose of the letter (employer, council, university etc.)

✔Confirmation of the mental health condition and its clinical basis

✔Description of functional impact — how the condition affects daily activities, work capacity, or study

✔Whether the condition is ongoing or episodic, and the expected duration

✔Specific accommodation recommendations — where clinically appropriate and relevant to the stated purpose

✔Confirmation of Equality Act 2010 disability status where the condition meets the qualifying threshold

✔Issuing GP’s full name, GMC registration number, and signature

✔QR verification code — scannable by HR, housing officers, or university disability services

On disclosure: A mental health support letter describes the functional impact of your condition — not a detailed medical history or full diagnosis. You are not required to share the letter with your employer, council, or institution beyond what is necessary for your specific request. The letter is worded to provide what the receiving organisation needs without requiring unnecessary disclosure of sensitive personal medical information.

How to Get Your Mental Health Support Letter

Complete the consultation form Describe your mental health condition, how it affects your day-to-day functioning, and the specific purpose of the letter — whether for work, housing, university, or benefits. The more context you provide, the more precisely the letter can be worded.

Upload supporting evidence NHS app records, GP correspondence, therapy or counselling letters, psychiatric reports, or prescription records. Submit what you have — no evidence is mandatory, but it strengthens the clinical basis for the letter.

GP reviews and writes your letter A GMC-registered doctor reviews your submission and writes a clinical letter specific to your condition and purpose. The GP may contact you for further information before completing the letter.

Letter delivered or refund issued Your signed letter arrives same day or by 9AM as a PDF. Submit it to your employer, housing authority, university, or benefits assessor. If the GP cannot issue the letter on clinical grounds, you receive a full refund.

Mental Health Support Letter — Frequently Asked Questions

What is a mental health support letter used for? +

A mental health support letter from a GP is used as formal evidence of a mental health condition and its functional impact. Common uses include requesting reasonable adjustments at work, supporting a housing priority application to a council or housing association, applying for university exam accommodations or a Learning Support Plan, supporting a PIP or Access to Work application, and providing evidence to any organisation that requires documented medical confirmation of a mental health condition.

Does a mental health condition count as a disability under the Equality Act? +

Yes — a mental health condition qualifies as a disability under the Equality Act 2010 if it has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities. “Long-term” means it has lasted or is expected to last 12 months or more. Many common mental health conditions — including anxiety disorders, depression, PTSD, and OCD — meet this threshold. The GP can confirm in the letter whether your condition meets the Equality Act definition, which strengthens your position when requesting accommodations.

Will my employer know my full diagnosis? +

Not unless you choose to share it. A mental health letter for an employer focuses on functional impact and accommodation needs rather than detailed diagnosis. The letter is worded to give your employer the information they need to make reasonable adjustments — without requiring you to share more medical detail than is necessary. You control which organisations receive the letter and what information they see.

Can I get a mental health letter from a GP for a housing application? +

Yes — a mental health letter for housing is accepted by local councils and housing associations as medical evidence supporting priority banding applications or requests for specific housing types. The letter describes how your mental health condition affects your daily functioning and what housing requirements are clinically supported — such as ground floor access, a garden, a quiet environment, or a specific location. Describe your current housing situation and what you are applying for when completing the consultation form.

How is a mental health support letter different from a stress leave certificate? +

A stress leave certificate documents a period of absence from work due to work-related stress or mental health crisis — it functions like a sick note for mental health. A mental health support letter is not about absence; it documents a condition’s ongoing functional impact and supports requests for adjustments, accommodations, or priority consideration. If you need time off, you need a stress leave certificate. If you need your employer, university, or housing provider to make adjustments or give your application priority, you need a mental health support letter.

What evidence do I need to provide? +

The most important thing is a clear description of your condition, how it affects your daily functioning, and the specific purpose of the letter. Supporting evidence — NHS app consultation records, prescription records, therapy correspondence, or psychiatry letters — strengthens the clinical basis. No evidence is mandatory, but the more context you provide, the more precisely the letter can be written. The reviewing GP may contact you for additional information.

Can this letter support an Access to Work application? +

Yes — the Access to Work scheme provides government funding for workplace adjustments related to health conditions including mental health. A GP letter confirming the condition and its functional impact on work is appropriate supporting evidence for an Access to Work application. Describe your role and the specific adjustments you are applying for when completing the consultation form, so the GP can address these directly in the letter.

Is this letter a substitute for ongoing mental health treatment? +

No — a mental health support letter provides documentation for specific purposes, but it is not a replacement for clinical care, therapy, or ongoing support. If you are not already receiving support for your mental health condition, we would encourage you to contact your NHS GP or a mental health service. MedicalCert provides documentation — we do not provide mental health treatment or counselling.