Get a Housing Support Medical Letter
Apply online anytime, no appointment needed.
Get a valid, confidential housing support medical letter from a UK registered doctor, suitable for council applications, priority housing, or tenancy support needs.
Complete a secure online consultation and receive your signed letter directly by email. Clear, quick, and trusted by individuals and housing authorities across the UK. From just £39.
✓ Most housing support medical letters are sent same day, with delivery by 9AM the next-morning.
LET'S GET STARTED 
Receive a full refund if we can’t provide a certificate
How it Works
01
Complete a short online questionnaire
Fill out a simple online form detailing your medical condition and how it affects your housing needs. You may also upload relevant medical documents to strengthen your application.
02
Doctor Reviews Evidence
An FCDO and GMC-registered GP will carefully review your submitted health details to assess your eligibility for housing support. Once approved, they’ll issue an official medical letter to support your application.
03
Receive your certificate
Your letter will be sent directly to your inbox, often within the same day or by the next working day, ensuring you have timely documentation for housing authorities. If we’re unable to issue the letter, you’ll receive a full refund.
LET'S GET STARTED
What will you receive?
You will obtain a verifiable digital PDF certificate bearing the signature of a registered medical doctor, sent directly to your mobile device. This document will include the following information:
✓ Your name, date of birth, and address.
✓ Details of your sickness or medical condition, including the onset of symptoms and current status (ongoing or recovered).
✓ Up to 14 days of sick leave at a time.
✓ Signed and authorised by one of our General Medical Council (GMC) registered UK GPs.
✓ Contact information for Medical Cert for verification purposes.
Clinical Criteria & Medical Review Process
Housing support medical letters are issued following a structured clinical review. The purpose of the assessment is to determine whether there is a clear and documented medical basis for providing supporting documentation relevant to housing decisions.
When a Housing Support Medical Letter May Be Appropriate
A housing support medical letter may be considered where a verified physical or mental health condition significantly affects daily functioning and housing circumstances. The letter provides clinical confirmation of health-related needs that may be relevant to housing providers or local authorities.
Diagnosed medical condition
A recognised physical or mental health condition affecting daily function. See NHS guidance on anxiety and chronic pain.
Clear link to housing impact
Evidence that current housing conditions are worsening symptoms or limiting recovery.
Medically relevant adjustment need
A clinical requirement for stability, accessibility, environmental modification, or reduced risk.
What This Service Is Not For
Letters cannot be issued where there is no identifiable medical basis for housing adjustment.
Requests made solely for preference, convenience, or general lifestyle improvement are not appropriate for clinical documentation.
Insufficient clinical information or lack of supporting evidence may prevent documentation from being issued.
Social or financial concerns without a linked medical condition fall outside the scope of medical certification.
How the Assessment Works
1. Medical information review
Submitted health details are reviewed to determine clinical relevance and consistency with the request.
2. Functional impact evaluation
The clinician considers how current housing circumstances affect health, safety, or recovery.
3. Documentation (if appropriate)
A signed letter is issued where there is a clear and supportable medical basis.
Clinical accountability: All housing support letter requests are reviewed by a GMC-registered doctor. Documentation is issued only where supported by appropriate clinical reasoning.
Please note: A medical letter provides clinical evidence but does not determine housing allocation, priority status, or outcomes. Final decisions are made by housing providers or local authorities according to their policies and legal duties.
PRICING
FREQUENTLY
Asked Questions
How do I get an urgent medical letter or certificate?
It’s quick and easy! Simply complete the brief online questionnaire and complete the payment. After purchasing your medical letter online, a doctor will review the medical evidence the same day and we will provide you with your unique medical certificate for you to present to your work place or institution. There is no need to have a telemedicine or online consultation to receive a medical letter. Our Doctors may call or email you directly if they have any additional questions.
Can I get a sick note or medical letter without seeing a doctor?
All medical letters including sick notes must be signed and certified by a doctor, but you do not always need to see a GP to get one. Our revolutionary service allows you to be assessed by one of our GPs without needing an appointment, simply by uploading your concerns and evidence through our forms. One of our GPs will then consider your medical history, current symptoms, and any potential risks associated with your condition and work or study environment before issuing your medical certificate. You will then receive the letter directly to your inbox.
What medical evidence will you require?
We will require you to upload:
✓ A photo / copy of your Passport or driver’s licence to confirm your identity
✓ Complete a short medical questionnaire
✓ Upload a short video or photographs via your mobile confirming your symptoms and reason for a medical letter
Do you provide refunds?
We always provide full refunds if we are unable to provide a Medical Letter in your situation, so you can submit your requests with peace of mind. Once a medical certificate or sick note has been issued we are unable to offer refunds.
How soon will I receive my medical letter or certificate?
Our team of GPs will review your medical evidence and questionnaire on the same day and provide you with your medical letter or certificate within 1 working day. We also offer a subject to clinical assessment by 9 a.m. service for medical letters for evidence that has been uploaded by 11 p.m. (UTC/GMT) Sunday - Thursday. With our express overnight service you will receive your medical letter or certificate in your inbox overnight by 9 a.m. the next day. For example, an application submitted at 11 p.m. on a Thursday night will be assessed and delivered by 9 a.m. on Friday morning.
Who will sign my Medical Letters and medical certificates?
All of the doctors at Medical Cert are fully licensed GMC-registered GPs, unlike many other services who use very junior non-specialist doctors, which may sometimes cause their letters to be rejected. You can submit any letters you receive from Medical Cert with full confidence, knowing that an experienced GP has signed your document. We are a UK based healthcare service but the certificates can be used internationally. All of our Doctors are registered GPs with the UK General Medical Council.
Can a sick leave letter be backdated?
Yes, we are able to backdate letters provided you are able to submit some evidence to indicate when you became unwell. Our sick notes are valid for up to 14 days at a time, but can be extended if you remain unwell.
Can you complete a specific form required by my institution or workplace?
Yes, in most cases we can help with special forms required by some institutions. Simply upload the required form with your medical evidence.
Can your doctor’s letters be verified by my workplace or institution?
Absolutely. Each letter or certificate issued will have a unique reference number and QR code which can be scanned to verify the certificate. Certificates can also be verified free of charge by emailing us at verify@medicalcert.co.uk.
Can you issue an NHS “Statement of Fitness for Work” also known as “Fit Notes”?
We facilitate access to private medical letters and do not issue Med3 Fit Notes. Med3 Fit Notes are required for UK government benefit applications and can be obtained through your registered NHS GP. If you require a private medical letter for most other purposes, we are here to assist you in obtaining a doctor’s letter conveniently and quickly.
Housing Support Medical Letter Basics
If a health condition is affecting your housing situation, a supporting medical letter can help a local authority or housing association understand your circumstances. Below is a practical overview of what the letter is, who can write it, and what information usually makes it useful.
What is a housing support medical letter?
A housing support medical letter is a document that may be requested by a local authority or housing association to explain how a person’s health is affected by their current living situation. It is commonly written by a GP, psychiatrist, social worker, support worker, or another clinician involved in the person’s care.
The purpose is to provide relevant clinical context, describe functional impact, and outline any housing-related factors that may be worsening symptoms or creating risk.
Often requested by housing teams
Local authorities or housing associations may ask for clinical information to inform decisions.
Explains health impact
Helps connect symptoms, day-to-day functioning, and the home environment.
Supports prioritisation decisions
May help clarify vulnerability where homelessness duties are being assessed.
Note: A medical letter can provide supporting information, but housing decisions are made by the relevant authority based on their criteria and the overall evidence available.
How it can help with housing support
When written well, the letter can help a housing team understand why a person’s current accommodation is not suitable (for example, due to safety risks, access issues, or environmental triggers) and what types of adjustments may reduce harm.
For some applicants, the letter can also help evidence that a health condition increases vulnerability if they are homeless or in insecure accommodation.
How to request a supporting letter
Ask the right professional
Speak with the clinician or support professional who knows your situation (GP, psychiatrist, mental health team, social worker, or support worker).
- Explain that it’s for a housing assessment or application.
- Ask if they have a preferred format or template.
- Confirm any admin process or fee (if applicable).
Provide clear, specific information
The strongest letters usually include concrete examples of how your current accommodation affects your health and daily functioning.
- What symptoms are affected and how (sleep, mobility, anxiety triggers, pain, breathing).
- Which features of the property contribute (damp, stairs, overcrowding, noise, safety concerns).
- What would be more suitable (ground-floor access, quieter setting, step-free entry, etc.).
Tip: If you have relevant documents (care plans, discharge summaries, medication lists, OT recommendations), share them with the person writing the letter so they can be accurate and consistent.
Priority need and homelessness assistance
In homelessness assessments, councils consider whether an applicant may be in “priority need” based on the law and guidance. Health can be relevant where it increases vulnerability if someone is homeless or at risk of homelessness.
A supporting letter may help by describing the condition, the functional impact, and why the current or likely housing situation could create significant risk.
Conclusion
A housing support medical letter can provide helpful clinical context for housing applications and assessments. If you think your health is being affected by your current accommodation, speak to a relevant healthcare or support professional and share clear examples so the letter reflects your situation accurately.
FAQs
What is a support letter for housing?
It’s a letter written by a clinician or support professional explaining how a health condition is affected by the current living situation, and why different housing may be more suitable.
How do I get a doctor’s letter for my housing application?
Contact your GP or another professional involved in your care. Explain what the housing team has asked for, and provide specific examples of how the accommodation affects your health and daily life.
Why do doctors write letters to support housing applications?
Because health and housing can be closely linked. A clinician may be able to describe clinical risks, functional limitations, and factors in the environment that worsen symptoms.
What should be included in a medical support letter for housing?
Typically: relevant diagnoses (where appropriate), functional impact, how the home environment affects the condition, and any housing features that would reduce harm (for example, step-free access or avoiding damp).
Can this help with benefits like Housing Benefit?
It may support applications where medical evidence is relevant, but benefit decisions depend on the specific scheme and criteria. If you’re unsure, check the requirements with the relevant agency.
Where else might I use this kind of medical documentation?
Depending on your circumstances, similar documentation may be used for workplace or education adjustments, disability-related support, or other social services where health impacts function.
Clinically Reviewed By
Dr Maria Knobel
Medical Director, Knobel Health Limited
GMC Registration
► 7495073 – View on GMC register