Disability Accommodation Letter Online
When a disability or long-term health condition affects your work, studies, housing, or access to services, a formal medical letter confirming the condition and its functional impact supports your request for reasonable adjustments under the Equality Act 2010.
✔ Issued by a registered UK doctor following clinical assessment
✔ Suitable for workplace adjustments, university disability services, housing, and benefits
✔ Most requests reviewed same day, from £47
GET MY DISABILITY LETTER 
Accepted by most UK employers, universities and insurers, subject to their own policies. All consultations are subject to clinical assessment and certificates are issued only where clinically appropriate.
Consistently voted 5 stars
How It Works
Complete short online consult
No appointment required.
Complete a short medical questionnaire and upload any supporting evidence.
Doctor reviews your evidence
A GMC-registered doctor reviews your submission individually.
✔ Full refund if a certificate cannot be issued.
Receive your certificate
Most certificates are issued same day, almost all by 9AM the next morning. Delivered as a signed PDF. A doctor will email you if more evidence is needed.
Certificate security
Every MedicalCert certificate can be checked as genuine
Each certificate is issued with anti-tampering protection and its own verification reference. If your employer, university, airline or insurer wants to confirm the document came from a GMC-registered doctor, they can check it against MedicalCert records. Altered or copied documents do not pass that check.
Very happy, I ordered my Medical Certificate in the early morning hours and before noon time of same day I had it on my inbox. Speedy service and they present the health condition precisely, get to the point.
They meet the incredibly fast turnaround stated (certificate/letter sent before 9am the following morning if the doctor feels that a letter/certificate is appropriate) which is incredibly quick and I am really grateful for the help provided!
Very easy and quick to get my certificate. And the certificate was approved from the specific company to travel with my dog. I will use them again. Well done.
Second time using this company and they are fabulous! Always great, fast, friendly service. Highly recommend!
This was my second time using Medical Cert, and once again the service was exceptionally quick and professional. Everything was handled efficiently, with clear communication throughout.
I found the service very straight forward and quick. Exactly what I needed to get my Padi medical form signed before our holiday. Thank you very much.
Process was easy and responses were quick. I would recommend their service.
Fast efficient service for medical certificates. I used the not fit to fly service and was provided with a certificate the next day, the price is very reasonable and enabled a flight credit refund with my airline. Would recommend and would use again if needed.
A fast and efficient service. It wasn't complicated and the Fit-to-fly note was accepted by the Airport without any further questions. Thank you.
Ideal for me, I am looking to get a certificate for some medical issues I have. So this is the perfect solution for me, uploading docs was easy and the forms very straightforward to fill in. Will definitely use them again. Many thanks.
Excellent service. Easy to use and certificate issued in less than 24 hours. £39 as opposed to the £150 my GP charges. Highly recommended.
Quick and reasonably pain-free. Received their standard certificate as well as my requested bespoke certificate, by email, by 9am the following morning. Both completed properly, signed and stamped as required. More expensive than my GP, but infinitely quicker and easier.
One of the best experiences. It's easy to get a GP note.
Excellent. My GP refuses to issue DWP MED 3 Fit Notes to students. MedicalCert were excellent and extremely helpful in providing a necessary certificate. Highly recommended.
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What Is a Disability Accommodation Letter?
A disability accommodation letter is an official medical document from a GMC-registered doctor that confirms a disability or health condition and its functional impact, to support a request for accommodations or adjustments in a specific setting, whether workplace, housing, university, or a service provider.
It is different from a sick note, which certifies work absence, and different from a standalone diagnosis letter, which confirms a medical finding. A disability accommodation letter is specifically structured to communicate how a condition affects your ability to function in a particular context, and what adjustments or accommodations are clinically recommended to address that disadvantage.
✔ Disability accommodation letter for formal requests for adjustments in housing, employment, education, or services
✔ Work adjustment certificate specifically for workplace duty modifications
✔ Mental health support letter for mental health conditions requiring accommodation
✔ Housing support medical letter for housing adaptations, transfers, or council rehousing
GMC-registered doctors | Most issued same day | Full refund if we cannot issue
Common Uses for a Disability Accommodation Letter
Workplace reasonable adjustments
Formally documenting a disability and its impact on working capacity to support a reasonable adjustment request under the Equality Act 2010. Strengthens your position if your employer disputes the need for adjustments.
University Disability Services
Supporting a disability needs assessment, an application for Disabled Students' Allowance (DSA), or academic adjustments such as extra time in exams, alternative submission formats, or adjusted deadlines. The university's disability service decides what it puts in place.
Housing adaptations and transfers
Supporting applications for housing adaptations (handrails, ramps, wet rooms), priority council housing transfers, or exemptions from housing rules. For housing-focused documentation, see also our housing support medical letter.
Benefits and Access to Work
Supporting applications for Personal Independence Payment (PIP), Employment and Support Allowance (ESA), or Access to Work grants that fund workplace equipment and support for disabled people.
Transport and public services
Qualifying for disabled parking permits (Blue Badge), accessible transport schemes, or exemptions from service requirements due to a health condition or disability.
Legal proceedings and tribunals
Providing medical evidence of a disability in employment tribunal proceedings, particularly where disability discrimination under the Equality Act is alleged.
Conditions Covered
The Equality Act 2010 defines disability broadly, as a physical or mental impairment with a substantial and long-term adverse effect on normal day-to-day activities. Substantial means more than minor or trivial. Long-term means the effect has lasted at least 12 months, is likely to last at least 12 months, or is likely to last for the rest of the person's life, and a condition that comes and goes still counts where the effect is likely to recur. Many conditions qualify without an obvious "disability" label. Our doctors assess each case individually.
Cancer, HIV infection, and multiple sclerosis are automatically treated as disabilities under the Act from the point of diagnosis, regardless of whether they currently affect daily activities. A person certified by a consultant ophthalmologist as blind, severely sight impaired, sight impaired, or partially sighted is also treated as disabled. Hearing impairment is not automatic, and is assessed against the standard test of a substantial, long-term adverse effect on daily activities.
The Legal Framework, Equality Act 2010
What the Equality Act requires
Under the Equality Act 2010, employers, service providers, educational institutions, associations and those who control premises have a duty to make reasonable adjustments for disabled people. The duty is to make the adjustment, not merely to consider it, and under section 21 a failure to comply with the duty is itself discrimination against the disabled person. An adjustment is a change that removes or reduces a substantial disadvantage the disabled person faces compared with someone who is not disabled.
Which part of the Act applies depends on the setting. Employment and other work cases sit in Schedule 8. Services and public functions sit in Schedule 2. Education sits in Schedule 13. Premises sit in section 36 and Schedule 4. Associations sit in Part 7 and Schedule 15.
The knowledge requirement is not the same in every setting. In employment, Schedule 8 paragraph 20 provides that an employer is not subject to the duty if it does not know, and could not reasonably be expected to know, that a person has a disability and is likely to be placed at the relevant disadvantage. In services, Schedule 2 paragraph 2 frames the duty by reference to disabled persons generally rather than to one named individual, so a service provider is expected to have considered access in advance. A medical letter confirming your condition and its functional impact is the clearest way to put an employer on notice.
What counts as reasonable depends on context, including the size and resources of the organisation, the cost of the adjustment, how effective the change would be, and how practical it is to make. Cost on its own does not make an adjustment unreasonable, and there is no separate justification defence for failing to make one that is reasonable.
You do not need a formal diagnosis to request adjustments, and you do not need to describe yourself as "disabled". What matters is demonstrating the functional impact of your condition. Medical evidence from a GP significantly strengthens your position.
Accommodation by Setting, What a Letter Can Support
The letter is drafted to the specific context you describe in your consultation. Different settings have different legal duties and requirements.
| Setting | Legal duty | Examples of adjustments the letter supports |
|---|---|---|
| Workplace | Equality Act 2010, Schedule 8 (mandatory) | Remote or hybrid working, reduced hours, adjusted duties, ergonomic equipment, rest breaks, flexible start times, phased return from sick leave |
| University / higher education | Equality Act 2010, Schedule 13 (mandatory) | Extra time in exams, alternative assessment formats, adjusted submission deadlines, evidence for a DSA application, note-taking support |
| Social housing / local authority | Equality Act 2010, section 36 and Schedule 4; allocation under the Housing Act 1996 | Priority banding for rehousing, ground-floor transfer, a Disabled Facilities Grant for adaptations. Under the housing benefit and universal credit size criteria an extra bedroom can be allowed where an overnight carer who does not live with you has to stay, where a disabled child cannot reasonably share, or where a couple cannot share because of a disability, each subject to its own qualifying conditions |
| Benefits, PIP / ESA / Access to Work | Supporting evidence (not determinative) | Medical evidence of condition and functional impact submitted alongside DWP application forms; Access to Work grants for workplace equipment and support |
| Transport, Blue Badge | Local authority discretion | GP evidence of mobility-impairing condition and its effect on walking or public transport use; local authority makes final eligibility decision |
| Service providers | Equality Act 2010, Schedule 2 (mandatory) | Accessible formats, exemptions from standard service conditions, modified service delivery where a disability creates a substantial disadvantage |
The specific adjustments granted are at the discretion of the employer, institution, or authority. The letter provides the clinical foundation. It does not compel any particular adjustment. For free advice on your rights, see ACAS, disability at work.
What Your Disability Accommodation Letter Includes
Clinical description of your condition, assessed through your consultation and evidence.
How the condition affects your ability to work, study, access services, or carry out day-to-day activities.
Whether the condition is long-term, permanent, or expected to fluctuate, relevant to the legal disability definition under the Equality Act.
Where clinically appropriate, specific adjustments or accommodations to address the disadvantage identified.
Full name, GMC registration number, and signature confirming the document's clinical legitimacy.
Allows the receiving party to verify authenticity at verify@medicalcert.co.uk free of charge.
How to Get Your Disability Accommodation Letter
Complete the online questionnaire
Describe your condition, how long you have had it, and how it affects specific activities relevant to your accommodation request, such as work tasks, study, commuting, or housing access. Describe the context: is this for a workplace request, university services, housing, or another purpose?
Upload supporting evidence
Prescriptions, previous diagnosis letters, specialist correspondence, or a short video describing your condition and its impact. If you have a specific form from your employer, university, or housing provider, upload it here and our doctors will complete it where appropriate.
GMC-registered doctor reviews and issues your letter
One of our GPs reviews your submission, usually the same day, and issues a disability accommodation letter where clinically supported. The letter is tailored to the purpose you have described, whether workplace, academic, housing, or general accommodation contexts.
Receive your letter
Your signed PDF is emailed to you, usually the same day, and normally by 9AM the next morning. If the doctor cannot issue a letter based on the evidence provided, you receive a full refund.
Most issued same day | Full refund if we cannot issue
Disability Accommodation Letter FAQs
Legal Standards and Guidance Referenced
The legal framework and clinical standards referenced throughout this page draw from the following UK legislation and authoritative guidance:
📚 Referenced sources
- ⚖️ Equality Act 2010: the primary legislation governing the duty to make reasonable adjustments for disabled people in Great Britain. Section 20 sets out the requirements, section 21 makes a failure to comply an act of discrimination, and the applicable schedules are Schedule 8 for work, Schedule 2 for services and public functions, Schedule 13 for education, section 36 with Schedule 4 for premises, and Part 7 with Schedule 15 for associations. gov.uk/guidance/equality-act-2010-guidance
- 📋 Equality Act 2010, Schedule 1 (deemed disability): cancer, HIV infection, and multiple sclerosis are each a disability from the point of diagnosis; certified sight impairment is deemed under the Equality Act 2010 (Disability) Regulations 2010. legislation.gov.uk/ukpga/2010/15/schedule/1
- 📋 Disabled Students' Allowance (DSA), GOV.UK: the government scheme funding disability-related study support at UK universities, for which a GP letter can serve as supporting evidence. gov.uk/disabled-students-allowance-dsa
- 📋 Blue Badge scheme, GOV.UK: the disabled parking permit scheme administered by local authorities, for which GP evidence of a mobility-impairing condition is required. gov.uk/apply-blue-badge
- 🩺 GMC, Good Medical Practice (2024): the General Medical Council's core standards for all UK doctors, governing the clinical integrity and accuracy of certificates issued through MedicalCert. gmc-uk.org
