Our Clinical Review Process
MedicalCert facilitates independent clinical assessment by UK GMC-registered doctors. Every request is reviewed individually using professional judgement and accepted medical standards.
Documentation is issued only where there is a clear clinical basis, ensuring accuracy, regulatory alignment, and professional accountability throughout the review process.
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MedicalCert is an online platform that facilitates access to independent UK General Medical Council (GMC)
registered doctors for the purpose of medical assessment and documentation. Every request submitted through
the platform is individually reviewed by a clinician using professional judgement. Documentation is issued
only where there is a clear and appropriate clinical basis.
Overview
The clinical review process is designed to ensure that medical documentation reflects
professional standards, regulatory expectations, and accurate clinical judgement.
The platform does not generate automated approvals. All certificates and letters are
based on an individual assessment.
- Secure online medical assessment completed by the applicant.
- Independent review by a GMC-registered doctor.
- Documentation issued where clinically appropriate.
- Requests declined where there is insufficient clinical justification.
Step-by-Step Clinical Review
1. Submission of Medical Information
Applicants complete a structured online assessment providing relevant medical history,
symptom details, and the context for the requested documentation. Accurate and complete
information is essential for clinical decision-making.
2. Independent Clinical Evaluation
A UK GMC-registered doctor evaluates the information provided, applying professional
judgement and accepted clinical standards. Where relevant, NHS or GOV.UK guidance
may inform the assessment.
The reviewing clinician determines whether the requested documentation can be supported
on medical grounds at the time of assessment.
3. Issuance of Documentation (If Appropriate)
If a sufficient clinical basis exists, a signed certificate or medical letter is issued.
The document reflects the clinician’s professional opinion at the time of review.
Where the request cannot be medically justified, documentation will not be provided.
Clinical Criteria & Refusal Standards
In accordance with professional obligations, documentation may be declined where:
- There is no clear medical basis for the requested statement.
- Information provided is insufficient to support a safe medical opinion.
- The requested wording would be inaccurate, misleading, or outside clinical competence.
- The situation requires urgent or in-person assessment.
This approach reflects established professional standards for medical reporting
and certification.
UK Fit Note Context (Where Applicable)
In the United Kingdom, a fit note (Statement of Fitness for Work) provides advice
regarding how a health condition affects fitness for work. Official guidance for
patients and employees is available via GOV.UK and NHS resources:
- GOV.UK Fit Note Guidance —
View guidance
- NHS Fit Note Overview —
View NHS guidance
Employers may allow short periods of self-certification before medical evidence
is required.
Clinical Governance & Regulation
Doctors providing services through the platform are registered with the General Medical Council
and are bound by professional duties including accuracy, honesty, and patient confidentiality.
GMC guidance emphasises the importance of protecting personal information and
maintaining professional standards in medical documentation.
View GMC confidentiality guidance
.
Platform & Payment Structure
MedicalCert operates as a digital platform. Payment processing and platform administration
are managed by a United States limited liability company. This administrative structure
provides secure infrastructure for submission and delivery but does not replace
clinical oversight or professional regulation.
All medical decisions are made independently by the reviewing clinician.
Limitations & Third-Party Acceptance
- Documentation is issued only where clinically appropriate.
- Medical certificates reflect clinical opinion at the time of review.
- Employers, airlines, insurers, educational institutions, and other organisations apply their own acceptance policies.
- The platform is not an emergency service.
contact your local emergency services immediately. In the UK, call 999 or 112.
Frequently Asked Questions
Is documentation issued automatically?
No. Each request is individually assessed by a clinician.
Does payment guarantee a certificate?
No. Payment covers the clinical review process. Documentation is issued only where appropriate. Payments will be refunded if review rejected.
Are my details confidential?
Yes. Medical information is handled in accordance with professional confidentiality standards.
Common documentation types include:
Student Mitigation Letter
University Sick Note
Dr Maria Knobel – GMC 7495073
Medical Director, Knobel Health Limited
✔ Registered with the General Medical Council
✔ Certificates issued following clinical review
GMC Registration:
👉 7495073 – View on GMC register
This request will be reviewed in accordance with our clinical review process by a UK GMC-registered doctor. Learn more about our doctors and regulatory standards.